Every day, seniors and people with disabilities rely on home healthcare workers for vital services. While the demand for these skilled employees is high, wages remain low. So when a Philadelphia home healthcare agency failed to pay millions in overtime wages to its workers, the impact hit more than 450 workers hard as they struggled to make ends meet. A recent investigation by the US Department of Labor’s Wage and Hour Division has recovered $2,125,429 in back wages for 456 workers employed by Good Family Support Services Inc., operator of Good Family Support Services, a non-profit organization in Philadelphia. The division found that the employer paid family care workers on an hourly basis, but paid straight-time rates for overtime hours. Good Family Support Services also failed to record the number of hours that two employees worked, and failed to record hourly rates, violating Fair Labor Standards Act’s recordkeeping requirements.
