Nurse Staffing Agencies to Pay More Than $600K in for Failure to Comply with Rate Limits

As part of Attorney General Andrea Joy Campbell’s ongoing efforts to curb rate violations by temporary nurse staffing agencies, which has resulted in nearly $900,000 in recoveries, her office today announced two additional settlements with agencies based in Quincy and Waltham. These settlements resolve allegations that Intelycare, Inc. (Intelycare) and connectRN each failed to comply with regulations by charging long-term care facilities for nursing services at rates above the maximum rates allowed by the Executive Office of Health and Human Services (EOHHS).

Under the settlements, Intelycare, based in Quincy, will pay more than $500,000, including more than $236,000 in restitution to affected long-term care facilities and approximately $270,000 in penalties. The penalties will be distributed to the Commonwealth’s Long-Term Care Facility Quality Improvement Fund, which was created to improve the quality of care at long-term care facilities. connectRN, headquartered in Waltham, will pay more than $100,000, including more than $43,000 in restitution to affected long-term care facilities and $65,000 in penalties to the Long-Term Care Facility Quality Improvement Fund. Under the terms of the settlements, Intelycare and connectRN have also agreed to update their software and practices to ensure compliance with EOHHS regulations.

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