The US Equal Employment Opportunity Commission (EEOC) continues to make significant progress in managing pending inventories of charges, hearings and appeals, and secured record recovery for victims of discrimination during fiscal year 2020, which ended Sept. 30, the agency reported in its annual Fiscal Year 2020 Agency Financial Report published on Nov. 16. With a focus on agency-wide inventory reduction strategies, building on technological enhancements and new digital systems, and the hiring of front-line staff, the EEOC reduced the private sector charge workload by 3.7 percent to 41,951, the lowest pending inventory in 14 years. This builds on a 12.1 percent decrease in FY 2019. At the same time, the agency increased the percentage of charges resolved with an outcome favorable to the charging party by nearly 2 percent, to 17.4 percent.
