CISA Publishes Phishing Infographic for Organizations to Use to Educate Their Workforce

The Cybersecurity and Infrastructure Security Agency (CISA) published a phishing infographic to help protect both organizations and individuals from successful phishing operations. The infographic provides a visual summary of how threat actors execute successful phishing operations. Details include metrics that compare the likelihood of certain types of “bait” and how commonly each bait type succeeds in tricking the targeted individual. The infographic also provides detailed actions organizations and individuals can take to prevent successful phishing operations—from blocking phishing attempts to teaching individuals how to report successful phishing operations.

CISA conducts cybersecurity assessments for federal and critical infrastructure partners to reduce their vulnerability exposure and risk of compromise. The analysis and findings presented in the phishing infographic are from data collected during these assessments.

According to CISA, the most successful bait email subject lines are purported financial security alerts and updates, organization-wide announcements and updates, and user-specific alerts, such as training updates. Eight out ten organizations had at least one individual who fell victim to a phishing attempt by CISA assessment teams. Within the first 10 minutes of receiving a malicious email, 84 percent of employees took the bait by either replying with sensitive information or interacting with a spoofed link or attachment. Only 13 percent of targeted employees reported the phishing attempts.

Access the phishing infographic here.

Compliance Perspective

Issue

Phishing is a form of social engineering in which a cyber threat actor poses as a trustworthy colleague, acquaintance, or organization to lure a victim into providing sensitive information or network access. The lures can come in the form of an email, text message, or even a phone call. If successful, this technique could enable threat actors to gain initial access to a network and affect the targeted organization and related third parties. The result can be a data breach, data or service loss, identity fraud, malware infection, or ransomware. The healthcare sector is one of the largest victims of ransomware due to its vulnerability to breach of confidentiality and the critical nature of online patient records. The Health Insurance Portability and Accountability Act (HIPAA) Security Rule requires that covered entities and their business associates conduct a risk assessment of their healthcare organization. The HIPAA Security Rule requires implementation of security measures that can help prevent the introduction of malware, including ransomware. It is imperative that all nursing facilities become proactive in preventing ransomware attacks to avoid data breaches which are reportable in terms of HIPAA requirements.

Discussion Points

    • Review policies and procedures related to HIPAA, PHI, the Privacy Rule, and data integrity. Ensure that they address how to avoid falling prey to security breach efforts by unauthorized individuals, and how to guard against and detect malicious software. Update as new information becomes available.
    • Train appropriate staff on HIPAA, PHI, and the Privacy Rule, including how to avoid phishing schemes, malware exposures, unauthorized release of PHI, and how to detect malicious software and report such detections. Provide additional training at least annually and when new threats and security information become known. Document that these trainings occurred, and file the signed training document in each employee’s education file.
    • Periodically audit to ensure that staff are adhering to data integrity security measures, and to ensure that the facility’s policies and procedures for HIPAA, PHI, and privacy are being followed. Also audit to make sure computers and other devices are regularly scanned and updated.

*This news alert has been prepared by Med-Net Concepts, LLC for informational purposes only and is not intended to provide legal advice.*

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