As of November 1, the Oklahoma Long-Term Care Ombudsman Program now operates under the Office of the Attorney General. The program investigates and resolves complaints involving long-term care facilities like nursing homes and assisted living centers. Under the federal Older Americans Act, every state is required to have a program to address complaints and advocate for improvements in the long-term care system. “By integrating this vital program into our office, we will enhance our ability to investigate complaints, advocate for residents’ rights and ensure the highest standards of care in our nursing homes and assisted living facilities,” said Attorney General Gentner Drummond. “This move aligns with our mission to safeguard Oklahomans and allows us to bring additional resources and oversight to the critical work of protecting our older citizens.” Senate Bill 1709, signed into law in May, required the move from the Oklahoma Department of Human Services to the Attorney General’s Office.
